I've had the same hosting service for years and for years they've been just fine. Very little down time and they gave me a pretty good deal on a reseller account so I could host multiple domains and host sites for my web design clients.
Two weekends ago, the SQL server at my hosting service crashed and I lost several days worth of blog posts and comments -- the service crashed on the 18th and hadn't performed a back-up after the 12th. Also that weekend, their email server went down, and though that's back up and running, the Mailman listservs haven't worked since. I was patient. I was going to give them a second chance.
Not anymore. Today, everything's down again, and while this may be a glitch and my sites may be back up and running soon, I've had it. I can't even get to the hosting service's main website to file a tech support request -- not that this will do any good: they used to respond quickly to tech issues, but since this last crash two weeks ago, they've been deathly silent.
All of this brings me to say: HELP! I need to find a new hosting service and I need it ASAP.
What I'm looking for is a reliable but inexpensive service that allows for multiple (25 at least) domains and the ability to continue purchasing added space & bandwidth as needed. I'm used to cPanel as a control interface, so that would be preferable. Also, I must have PHP and SQL installed, and various other scripting options & add-ons, like Fantastico Scripts.
If any of you techie types have recommendations for me, please let me know! I'm eager for personal recommendations and not just links to "top hosting services" rankings. (And I hope this info will be helpful to others who want to move to their own domains or from their current hosting services.)
The worst part of all this is that it's fallen during a week when Chopper's lost his temp job and we're still trying to dig out from all the wretched stuff the tenants did to our house while we were gone. Feh. Sometimes bad luck runs in streaks a mile long!
Many Thanks in advance,
Robin aka MizD of Belly-Timber.com